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Dedicated staffing · 5 roles

Logistics & Dispatch

Loads don't dispatch themselves.

Loads booked, drivers coordinated and carriers communicating, around the clock, so your trucks stay moving and your schedule stays tight.

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Truck Dispatch

Books loads, coordinates drivers, and keeps carriers communicating, so your trucks stay moving and your schedule stays tight.

  • Load booking
  • Driver coordination
  • Carrier communication
  • Route planning

Load Booking

Works the load boards and brokers for the best-paying freight on your lanes, and keeps every rate confirmation straight.

  • Load boards
  • Rate negotiation
  • Rate confirmations
  • Lane planning

Driver Coordination

Keeps drivers informed and on schedule: check calls, pickup times, delivery windows and the curveballs in between.

  • Check calls
  • ETA updates
  • Detention tracking
  • Issue handling

Carrier Setup

Handles carrier packets, insurance certificates and broker setup, so new lanes open without the paperwork delay.

  • Carrier packets
  • Insurance certificates
  • Broker setup
  • Compliance docs

Order Taking

Phone and online orders taken accurately, so nothing gets missed during a rush. Also part of our Customer Support team.

  • Phone orders
  • Online orders
  • POS systems
  • Order accuracy
See it in Customer Support

What this actually looks like

A typical day of dispatch, across three shifts.

  1. Day shift, 6am – 2pm
    1. 6:10am: Confirms every pickup time with drivers.
    2. 8:30am: Books two loads for tomorrow's empty trucks.
    3. 11:45am: Reroutes a driver around a closed highway.
  2. Swing shift, 2pm – 10pm
    1. 2:20pm: Sends a broker the signed rate confirmation.
    2. 5:00pm: Sets up a new carrier's paperwork.
    3. 8:15pm: Updates the customer on a delivery ETA.
  3. Night shift, 10pm – 6am
    1. 11:30pm: Checks in with drivers on overnight runs.
    2. 2:40am: Sorts out a late delivery window with the receiver.
    3. 5:30am: Hands off the board to the day shift.

Why a dedicated dispatcher, not a dispatch service?

Works for your trucks only

Not juggling twenty fleets. Your drivers, your lanes, your priorities, first.

Knows your lanes

Every week they learn which brokers pay, which loads fit, and which routes to avoid.

Covers every shift

Loads move at night too. Someone is on the board around the clock.

One person, or a whole department.

We recruit, hire, and manage a vetted remote professional, or a full team, dedicated exclusively to you. They work out of our offices under our management; you simply direct the day-to-day work.

  • One hire or an entire department
  • We handle payroll & HR, you get an account manager
  • 30-day replacement guarantee
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    Questions, answered

    No. Every staffing placement is a dedicated professional who works exclusively for you, full-time or part-time, for as long as you need them. Not a gig worker juggling other clients.

    Every placement includes a replacement guarantee within the first 30 days, at no extra cost, so you're never stuck with a bad match.

    Staffing roles are typically filled in 5–10 business days.

    Yes. Many clients start with one hire and grow into a full remote department across sales, support, marketing and operations, all managed under one account.