Contact Info

98 Post St, Maxuel Street, Frankfurt

575 Market St, Maxuel Street, Frankfurt

  • +2858 62359 32159

VIRTUAL ASSISTANCE SERVICES

Custom Support. On Your Terms.

We build custom workforces that fit you — from a single virtual assistant to a full-blown support squad. Tailored. Scalable. Hassle-free. Whether you’re growing fast or just tired of doing it all, we’ve got the backup you didn’t know you needed.

Market Opportunity

Demand for virtual assistant services continues to surge—growing over 20% year-over-year—as companies embrace remote workforce solutions, digital transformation, and cost-effective business process outsourcing (BPO). With the rise of global teams and hybrid work models, businesses seek flexible, scalable assistants who can:

  • Manage administrative tasks efficiently

  • Provide 24/7 support, including multi-time-zone coverage

  • Deliver consistent quality without the overhead of full-time staff
Client Challenge
Infinium’s Solution
Poor lead quality & unqualified prospects
Dedicated reps trained to follow your ICP and qualification criteria
Inefficient follow-up process
Automated tools + manual follow-ups to boost response rates
CRM clutter & mismanagement
Ongoing CRM hygiene, tagging, logging & analytics
Limited internal sales resources
Scalable outbound teams with low ramp-up times
High cost per acquisition
Performance-driven models that reduce CAC
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Client Challenge

Feedback Management:

Challenge: Handling customer feedback, both positive and negative, can be overwhelming.


Solution: Establish a feedback system that encourages open communication. Acknowledge and address feedback promptly, and use it as an opportunity for improvement. Celebrate positive feedback internally.

❓ FAQs

From basic admin and email management to specialized tasks like bookkeeping, project coordination, marketing support, and research.
We typically match you with a suitable candidate within 48–72 hours.
Absolutely — our marketers are trained to work within your tone and content style guides.
Each assistant is supervised, trained, and uses structured workflows with reporting.
No, we offer flexible monthly plans.
Our transparent pricing includes everything—recruitment, training, software, and support.
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Client Challenge Infinium’s Tailored Solution
Hiring overhead & HR complexity We manage everything—from recruiting and onboarding to payroll and compliance.
Limited assistant skillsets We match you with domain-specific virtual assistants based on your industry: admin, marketing, finance, etc.
Scheduling across time zones Our global workforce ensures round-the-clock availability, eliminating timezone bottlenecks.
Lack of consistency & communication We provide tools, daily check-ins, and a dedicated account manager to keep everyone aligned.